Looking for Female Candidates.
Conduct Transaction Quality Audits
Conduct Ticket Data Analysis & Error Analysis
Provide Transaction Quality Metrics
Provide Feedbacks and suggestions for improvement
Publish Dashboards at defined intervals
Drive Quality Initiatives
Provide data inputs to internal stakeholders
Ensure Confidentiality, Availability and Integrity of Data
Looking for those candidates who have worked in Domestic BPO
Salary: INR 1,00,000 - 2,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Team Leader -(NonTechnical)
Employment Type: Permanent Job, Full Time